Solvin Vault

Support

Get help without exposing a secret.

Email Solvin apps to report a reproducible problem or ask a product question. Never include passwords, recovery material, API keys, TOTP seeds, vault bundles, or other secret data.

Email supportPrivacy Policy

Before contacting support

  1. 1

    Describe the environment

    Include the Solvin Vault version, macOS version, and a concise sequence that reproduces the issue.

  2. 2

    Explain the result

    State what you expected and what happened, including the exact non-sensitive error text when available.

  3. 3

    Remove sensitive data

    Redact secret values, tokens, device identifiers, vault files, and provider credentials from text, screenshots, and attachments.